Freelance Programmer – January to August 2010

Apple iPhone SDK – Washington DC, USA

Languages: Objective C, C++
Environments: Apple iPhone SDK version 3.2
Platforms: iPhone, iPod Touch, iPad

The most recent application that I worked on is a 2D single-player side-scrolling game based on the popular Half-Life modification, MechMod.

Application Details:

- Retro-styled side-scrolling using 2D sprites
- Ability to pick from 5 different playable classes
- Upgrades based on score modifier
- Movement controlled via digital control stick through thumb gestures on touch-screen
- Black-box coding while adhering to the hardware limitations of the iPhone infrastructure

Desktop Specialist - January to November 2009

IBM - www.ibm.com

Platforms: Windows Server 2008, Windows XP/Vista, Microsoft Exchange 2007, Active Directory, OSX 10.5, Citrix Metaframe/XenApp

Third Party Vendor Applications: Lotus Symphony, Lotus Notes, SameTime, Siebel CRIS, NetMeeting, BMC Remedy 7.x, Oracle Database Administrator, Secure Extranet Portal (SEP) VPN tool, Remote Control tools, PeopleSoft, Parallels Desktop 4, AS400 Accounting Software

My Role as a Desktop Specialist (local lead) included:

- Delegation of work amongst team members
- Training team members on system tools and features specific to certain applications
- Conducting meetings on a bi-weekly basis for the assessment and evaluation of team progress
- Logging bugs internally and liaising with the Managed Desktop Engineering team
- Adhering to and submitting deliverables within pre-assigned time frames
- Second level of support for software and system issues not resolvable by front-end Help Desk and Help Desk Specialists

Other Responsibilities and Accomplishments:

- Earned an internal IBM certificate for high performance during the second quarter of 2009
- Completed a project to train end-user staff on the LEAN Productivity System
- Completed a project to create 20 new articles of documentation to be used on IBM's W3 Intranet Portal
- Resolved a global Microsoft Exchange issue by creating an Active Directory script
- Single-handedly responsible for training new hires to the Desktop Specialist team on the technical aspects of their jobs
- Took control of and resolved 10 different critical outages affecting over a hundred employees
- Worked with enterprise level software tools to manage hundred of servers and thousands of client machines

Student-Body Database Administration – June to August 2005

(Summer Job) University of Manchester - www.manchester.ac.uk

Environments: Microsoft Office Suite 2003 including Microsoft Access

Responsibilities:

- Extensive usage of the Microsoft Office 2003 Suite
- Maintaining a database consisting of statistics for thousands of students at the University of Manchester
- Creating scripts in Microsoft Excel and Microsoft Access to generate customised reports

Network Engineer - June to September 2004

(Summer Job) Acuutech - www.acuutech.ac.uk

Acuutech is a comprehensive IT Solutions provider that manages the IT infrastructure for many organisations based in and near London, United Kingdom.

Platforms: TCP/IP, DHCP, DNS, IIS
Environments: Citrix Metaframe, Windows Server 2003, Windows NT, Windows XP, Exchange Server 2003, Active Directory

Responsibilities:

- Managing a server farm and constantly auditing performance at different sites
- Providing network-related technical support remotely to client sites, as well as on-site support when a field visit was necessary
- Planning, deploying and configuring server and client machines at new sites
- Tracking issues on internal incident reporting software
- Creation of fortnightly reports comparing site-by-site performance

Contract Graphics Designer - April 2003

(Easter Job) A-Z Law Solicitors - www.a-zlawsolicitors.co.uk

A-Z Law Solicitors is a well-established law firm with their office in London, United Kingdom.

Environments: Photoshop 7.0, Windows XP

Responsibilities:

- Designing logos and a web site for the organisation
- Designing letterheads and stationary material
- Updating website with additional content
- Assisting with hardware installation on office computers

Other Co-Curricular Activities and Experience

• Vice-President of Computer Club in High School; won multiple certificates on inter-school programming competitions
• Chairperson of Resident's Association at the University of Manchester's Grosvenor Halls of Residence, led an elected executive committee for a year